Articles on Business Processes that are of common interest to the business world. We seek to be a reference in our domain areas and want to share articles and/or analysis that contribute to implement better practices and better prepared people. Can’t find a topic? Call us…
Every business process, whether strategic, constitutive, or support, must be represented at least in its simplest form by what we know as a process map. Enterprise Architecture and business process …
When a process is entering a phase of decline, it is the right time to think about reinventing it before it has negative results for the business. When to innovate …
Talking about IT infrastructure is talking about optimization, business performance, IT security and competitive advantage, a poorly configured and deficient IT infrastructure will result in frustration in work teams, and …
Robotic process automation is a technology that is increasingly being used in business organizations. However, the lack of vision and ambition in automation projects is making them less effective. The …
What are operational risks in financial institutions? In the last decades, the financial industry has been involved in numerous misconduct scandals publicized by different media. Highly damaging to large and …
Whenever we talk about customer focus, we imagine that we are referring to the backbone on which any business is supported. For the simple reason that, without it, no business …