Business Processes Consultant, Change Management Consultant, Information Processes Specialist, Project Manager
- Banking & Finance
- Food & Beverage
- IT & Technology
- Retail & Lifestyle
ITIL certified process consultant with experience in process optimization and standardization (BPM), operations and information technology (IT), oriented to advise and implement solutions in key processes that contribute to greater operational effectiveness and support business growth.
With 15 years of experience in consulting for oil, retail, food, beverage, service and financial companies. As part of the process team at FEMSA, I participated in the configuration of the Service Management system together with the areas of Procurement, Human Resources, Administration and Finance for the implementation of a standardized worldwide back office service model, training users and accompanying them in the stabilization of the system and the adoption of new processes.
Experience as Project Manager, leading up to 6 simultaneous projects in the areas of Compensation, Payroll and Operations. Participation in the creation of ICONN's Project Office establishing processes, indicators, dashboards and training users from the departments involved.
Degree in Economics | Universidad Regiomontana
Max Universtity Degree:
Master's Degree in Management Specialty in Marketing | Universidad Regiomontana; Master's Degree in Gestalt Psychotherapy | Integro AC Institute